Make a Payment

You must pay the correct amount BEFORE your lesson begins, according to the rink rules listed above.

The cost of admission to the ice session and any equipment rental is IN ADDITION to the coaching fee.

You must pay for BOTH admission to the ice session and your lesson - BEFORE EACH SESSION. There are no refunds if you decide to end the session early. No exceptions can be made.

Your lesson time begins at the time that was scheduled, regardless of your arrival time. If you arrive late, you still must pay for the full amount of the lesson, and your lesson will not be extended.

Please be ready, with skates, helmet, and gloves on, and prepared to skate at the time scheduled, as often lessons are scheduled back to back.

Please check your receipt! Lesson payments that are incorrect - either the amount or credited to another coach (at Mennen or Aspen) - may not be discovered for several weeks due to the time lapse in the rink processing payments and statements to coaches. However, you are responsible for making the correct payment regardless of when a discrepancy is discovered. In the rare cases that this occurs, correct payment is immediately due to Coach Aimée by online payment, cash, Zelle, PayPal, Venmo, or Apple Cash - checks are not accepted.

Lessons that are canceled or rescheduled inside of the required 48-hour notice are treated as late cancellations, and the FULL AMOUNT of the private coaching fee (as listed in your confirmation) is due immediately by online payment, Zelle, PayPal, Apple Cash, or Venmo. 

This policy is to offset the lost income and expenses as we are often unable to book another client in such a short period of time. Each client may have ONE TIME ONLY exception for true emergencies only, such as illness in your household - this policy is strictly enforced. 

Under no circumstances will an exception apply if Coach Aimée is already at the rink! 

If you have a standing lesson and are going to be going out of town on vacation or have another conflict, please provide at least 2-week's advance notice of the dates. Again, more time is greatly appreciated! 

Clients that have cancellations, late reschedules, or do not show up for their appointments three (3) or more times within a three-month period, will only be permitted to book lessons by making a non-refundable deposit. The deposit will be used for any future late cancellations, late reschedules, or no-show appointments. If the deposit is used as payment, you must make another deposit before you will be permitted to book another appointment. There are no exceptions.